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The Number One Reason Customers Shop in Your Store

The Number One Reason Customers Shop in Your Store

  The Number One Reason Customers Shop in Your Store by Rob Wilbrink | Feb 9, 2024 In a retail landscape marked by rapid shifts in consumer behavior and innovation, understanding the forces that drive customer choices is crucial for success. A recent study peels... read more
Great Independents Can’t Be Beat

Great Independents Can’t Be Beat

  Great Independents Can’t Be Beat by Rob Wilbrink | Dec 1, 2023 Over the past twenty-five years, independent dealers have shown amazing resilience. They have thrived despite dire predictions about their demise due to the expansion of big box stores, followed by... read more
Is Now a Good Time to Invest in Your Business?

Is Now a Good Time to Invest in Your Business?

  Is Now a Good Time to Invest in Your Business? by Rob Wilbrink | Nov 1, 2023 With worries about a possible recession and the prices of lumber and building materials dropping after the COVID-19 surge, many LBM dealers are wondering if it’s smart to invest... read more
More Lessons In Merchandising Matters

More Lessons In Merchandising Matters

We’ve helped hundreds of store owners effectively merchandise their products and increase their sales. In the course of doing so, I’ve learned some important lessons. I described six in the last issue. Here are more insider secrets to help you improve your business.... read more
Six Lessons in Merchandising Matters

Six Lessons in Merchandising Matters

I’ve seen many hundreds of stores in the last few years. Some are amazingly well merchandised, some are a travesty and most are somewhere in between – their owners trying to figure out what to do to improve while coping with the pressures of everyday... read more
The Power of Overhead Storage

The Power of Overhead Storage

Back in the day, every building centre had a back stockroom – and many had several. There just wasn’t room on the sales floor for the growing variety of products being developed for the DIY market. There were stores that had a complete replica of the showroom... read more
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